Case study archive

A deep dive into a few earlier projects, highlighting my design process from user research and testing through to development handoff. Together, these projects show how my approach has evolved into the newer AI-driven design and collaboration methods I use today.

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Sangoma

AI Transcription

Sangoma Meet

An AI-powered video meeting feature that generates transcripts and summaries, then shares them with meeting participants in the related chat channel - creating a single source of truth for meeting records.

Case Study

Sangoma

B2B CPaaS

Sangoma Send V2 & V3

Desktop application designed for small and medium-sized businesses to efficiently send mass messages via email and SMS to their segmented customer base, ensuring targeted communication and streamlined outreach

Case Study

Sangoma

Figma Prototype

Call Routing - Advanced Prototyping

Forwarding incoming calls to different extensions or phone numbers
Prototype for Usability Testing, with iteration based on feedback collected during the sessions
Use of Figma tokens, component properties, variables, nested components, and style guidelines for the development team

Case Study

Sangoma

B2B UCaaS

TeamHub Admin Center

Aadministrative panel for managing user roles and permissions within Sangoma's chat solution, TeamHub, providing granular access control and streamlined user management

Case Study

You can reach me at contact@juliaiuga.com

You can reach me at

contact@juliaiuga.com